Based outside of San Francisco, he conducted research with thoracic surgeons, families eating breakfast, rock musicians, home-automation enthusiasts, credit-default swap traders, and radiologists. Warning: Ideas are in their infancy 4. “ Design?” “Research?” – Not gonna go there! 6. Steve Portigal. In addition to regularly speaking at design and marketing events, Steve has taught Design Research at the California College of Art and the Involution Master Academy. Home Steve Portigal. We help companies discover and act on new insights about their customers and themselves 3. At #mtpcon San Francisco, Steve Portigal, Principal at Portigal Consulting, tells us how to quickly level up our research skills as product managers across the lifecycle of a research effort. Over the past 15 years, he’s helped all kinds of clients discover new insights about their customers, and his work has informed the product development of music gear, wine packaging, video conferencing systems, corporate intranets, and … 1. Doorbells, Danger, and Dead Batteries: User Research War Stories - Kindle edition by Portigal, Steve. Portigal Consulting: Reading Ahead Research Findings redux 1. How going out to visit users, rather than just interviewing them on your premises, symbolises to them “your deliberate and passionate interest.” Steve Portigal is an experienced user researcher who helps companies to think and act strategically when innovating with user insights. Steve Portigal: Publications, bio, bibliography, etc. And a bit more about Steve: Steve Portigal helps companies to think and act strategically when innovating with user insights. Steve Portigal is the founder of Portigal Consulting, a bite-sized Bay Area firm that helps clients to discover and act on new insights about themselves and their customers. Steve Portigal An experienced user researcher who helps companies harness the strategic power of insights Pacifica, California 500+ connections. Considering the Book’s Future in the iPod Era 2. Steve Portigal is a speaker, author, and consultant in UX design and development. Use features like bookmarks, note taking and highlighting while reading Doorbells, Danger, and Dead Batteries: User Research … In February, consultant and author Steve Portigal left behind the California sunshine to speak at the 18F headquarters. Design without research? Stream How To Unlock The True Power Of User Research / Steve Portigal / Episode #52 by Service Design Show from desktop or your mobile device Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. Refine ideas and prototype Launch 3. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Where We Work Take a fresh look at people What to make or do? Skip slideshow. Search Search. Download it once and read it on your Kindle device, PC, phones or tablets. His book Interviewing Users: How to Uncover Compelling Insights is one of the most clear and illuminating books available for anyone learning to truly listen to users. 2. Steve — principal at Portigal Consulting, author, podcaster, and ramen aficionado — expounded on the topic of bad ideas: Namely, how they add value to the creative process and why we should seek them out. Steve’s collection of stories fills a longstanding need for the design and research community—sharing what can go wrong in the real world. He is the author of Interviewing Users: How to Uncover Compelling Insights. Anne Lamott says there are essentially three kinds of prayers: help, thanks, and wow! “We joke about all of the service experiences and interactions it … Steve Portigal of Portigal Consulting uses the methods of synthesis and ideation to approach this crucial next step. Doorbells, Danger, and Dead Batteries covers the whole range, with humor and wisdom. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. Join to Connect. Search for Steve Portigal's work. At the Los Angeles User Experience Meetup & IxDA organized by Crystal Ehrlich in September, Media Contour’s Project Director, Luke Swenson, was lucky enough to catch up with speaker, author, and thought leader Steve Portigal of Portigal Consulting.. His insight and expertise on finding users for research, on conducting user interviews, and using unique research tools are invaluable. Steve Portigal helps companies to think and act strategically when innovating with user insights. Steve Portigal helps companies to think and act strategically when innovating with user insights. Steve Portigal. Typical Development Lifecycle Iterate and improve What to make or do? He is principal of Portigal Consulting and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal says being a researcher allows him to do things he would never do as his “civilian self.” A self-proclaimed introvert, Portigal recalls the kind of uncanny magic of going to dinner with a friend who’s particularly extroverted. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal is a true user research pioneer. He is the author of Interviewing Users: How to Uncover Compelling Insights. He also wrote Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve is the founder of Portigal Consulting, a boutique firm that helps clients to discover and act on new insights about themselves and their customers. Download (mp3: 9.9MB, 43:01) Steve Portigal talks to Gerry Gaffney about conducting interviews for user research. He is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. Steve Portigal is a user research expert committed to helping clients take ownership of new insights about their customers, thereby driving changes in products, services, designs, messages and processes. Steve tells us how to be more effective in the three main elements of research: planning research, conducting research, and acting on research. Steve Portigal's 15 research works with 30 citations and 155 reads, including: Content, the once and future king Steve Portigal. Steve Portigal helps companies to think and act strategically when innovating with user insights. Steve Portigal, the author of 'Interviewing Users' and 'User Research War Stories', has become a human confessional for user researchers and their stories about the crazy and unpredictable things they experience in the field. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. He specialises in ethnographic research, innovation, qualitative market research, and user experience. Based outside of San Francisco, he is principal of Portigal Consulting, and the author of two books: The classic Interviewing Users: How To Uncover Compelling Insights and new, Doorbells, Danger, and Dead Batteries: User Research War Stories. 5. The stories Steve Portigal knits together here have an extraordinary and immediate intimacy, like listening in on 66 researchers' bedtime prayers. Steve Portigal. During his virtual seminar, Steve explains that synthesis is the process of turning field data into insights and then how you move to ideation to turn insights into solutions. Steve Portigal helps companies to think and act strategically when innovating with user insights. Portigal Consulting. Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. Portigal Consulting founder Steve Portigal speaks at corporate events and conferences. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy, where he helps companies to think and act strategically when innovating with user insights. Steve Portigal talks about how user research can, should, and does relate to design. Steve is the author of Interviewing Users: How to Uncover Compelling Insights and Doorbells, Danger, and Dead Batteries: User Research War Stories. User Research Friday November 7, 2008 Research and Design Ships In The Night? (User Research Friday 2008 conference in San Francisco, CA). What UX Researchers Can Learn from "Interviewing Users" by Steve Portigal (And How to Apply It to Remote Research) “Interviewing Users” has in-depth advice for in-person interviews. Steve Portigal Principal His articles on culture, design, innovation and interviewing users have been published in Interactions , Core77 , Ambidextrous and Johnny Holland . Steve Portigal: Welcome to Dollars to Donuts, the podcast where I talk with the people who lead user research in their organization. Steve Portigal is the founder and principal of Portigal Consulting, a boutique firm that brings together user research, design and business strategy. Anthony D. Andre 14 Jay Elkerton 17 Daniel Rosenberg 20 Publications. 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